Refund policy

Last updated: 1 October 2026

This policy applies to Bizinly and to the products built on it, including Store4 and Lucy.

Cancelling

The account owner can cancel the subscription at any time. You will not be charged again, and you keep access until the end of the period you have already paid for.

The current period

A billing period that has started, monthly or yearly, is not refunded.

Trials

A free or discounted trial continues at the normal price when it ends, unless you cancel before. A renewal that has already been charged is not refunded.

Mistakes

If we charged you by mistake, or twice, we refund it in full. Refunds reach your card or account within 5 to 10 business days.

Your rights

Any right the law gives you that this policy does not mention still applies.

Contact

To cancel or ask about a payment, ask us through Let's talk business. See also the terms.